Effective communication skills are at the top of the list of what employers are looking for in their people. Think about it…how often are your people communicating? Pretty much all the time. They are communicating with each other, with your customers, and with your vendors.
When your people are communicating well – positive relationships are built which, in turn, impact revenue positively. When communication falls apart – relationships are impacted negatively which has it’s own impact on revenue.
Having your employees go through communication training can add strength to your business. Really impeccable communicators can learn how to become even more effective communicators, while turning around poor and average communicators will have a huge impact. Check out this article by Blake Morgan from Forbes.com for more information on communication training.